Manager of Care Services

Position Summary

Our client is looking for a full-time Manager of Care Services (35 hours/week) to provide leadership and oversight for their Care Services programs; including Case Management, Housing Support and Counseling. This position is located and will work out of Vancouver, BC.

The Manager will work closely with the Director of Care Services and will be responsible for the day-to-day task supervision and management of the Care Services programs. This is a dynamic role and an exciting opportunity for an individual with experience in managing social service teams.

Our client agency delivers a continuum of social service programs to individuals and families in Vancouver, BC and has a long-standing reputation for creative and professional response to community needs. Our client is an equal opportunity employer; all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Duties and Responsibilities

Reporting to the Director of Care Services, the Manager of Care Services will be responsible for:

• Providing the Director with proactive assessments of challenges and needs and developing and implementing plans to address the needs of the teams;
• Providing day-to-day individual and group supervision with staff;
• Holding weekly team meetings with staff;
• Managing and implementing the ongoing execution of initiatives, programs and activities;
• Guiding staff in reaching programmatic goals and objectives;
• Assisting with reporting and proposals;
• Conducting regular evaluations and analysis of program activities and progress;
• Overseeing proper use of client database; and,
• Other tasks as assigned.

Requirements and Qualifications

• Degree from an accredited college or university in social work, psychology, counselling, or equivalent social services field;
• Minimum of 2 years’ experience in administration, program development and or training and education is required.
• Minimum 5 years’ experience working in social services case management and 3 years’ experience managing staff is required.
• Ability to maintain calm demeanor in stressful work situations.
• Experience working with a diverse population.
• Experience working with individuals living with mental health and/or addiction issues.
• Must have good interpersonal skills and direct, effective communication skills.
• Excellent organizational skills with attention to detail.
• Familiarity with government, Jewish and general community resources considered an asset.
• Ability to work independently and collaboratively as part of a team.
• Ability to occasionally work evenings and weekends as required.
• Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) and database.

Start Date

January 2022

Benefits & Compensation

Our client offers a competitive benefits package including generous paid time off, paid sick days, paid health and dental benefits, and RRSP matching.

Salary range is $65,000-$70,000; commensurate with experience.  

To Apply

If you are qualified and interested in this opportunity, please forward a cover letter and resume quoting “Manager of Care Services” to Lee-Anne Vandenberg at lvandenberg@pesceassociates.com.

We are happy to provide accommodations for those who require them - please communicate if accommodations will be required during the hiring process.

We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.