Development Officer

Position Summary

Our client located in Vancouver, B.C. is looking for a full-time (35 hours/week), dynamic self-starter to join their talented Development Team at an exciting growth period for the organization as a Development Officer. The Development Officer will be responsible for departmental fundraising campaigns, the monthly giving program and donor relations and stewardship.  

Our client is an agency that delivers a continuum of social service programs to individuals and families in Vancouver, BC and has a long-standing reputation for creative and professional responses to community needs. Our client is an equal opportunity employer; all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Duties and Responsibilities

Direct Mail Campaigns  

• Lead the planning, production, execution and reporting of two annual direct mail campaigns and any other fundraising campaigns that arise;
• Work directly with vendors on quotes and production; 
• Write, create, and edit letters and multi-channel communication ie. Website, social print etc.; 
• Oversee the campaign list pulls and segmentation for annual giving segments; 
• Manage the development and execution of the thank you call campaign; 
• Support coding and stewardship activities as required; 
• Work with key community stakeholders regarding the campaigns, as needed for input and launch; 
• Provide regular reports and analysis for direct mail campaigns; 

Monthly Giving 

• Lead the planning of the monthly donor program annually;  
• Lead for all monthly donors and stewardship; 
• Responsible for keeping RE records and payment details up to date; 
• Responsible for campaign list pulls, reporting and campaign analytics; 
• Lead for developing growth plans on an annual basis; 

Bequest and Endowment Program 

• Lead all Bequest and Endowment inquiries;
• Work with the managing Director on formalizing bequest and endowment program; 
• Support the growth of this area with managing Director; 

Donor Relations and Stewardship 

• Take donor calls and inquiries;
• Back up for incoming and outgoing mail and Development email account;
• Support manager, CEO and fundraising Committees with keeping donor activity updated;
• Lead for regular thank you calls and manage the stewardship and recognition plan for donors, working closely with the team;

Administrative 

• Keep account files up to date in Sharepointand appropriate departmental databases; 
• Support other duties as required.

Requirements and Qualifications

• Minimum 3 years’ work experience in event management, direct mail and annual fundraising
• Fundraising courses, a professional designation or certificate an asset
• Knowledge of Raisers Edge or like CRM software essential 
• Experience with MS Office (Excel, Word, Outlook) required
• Experience with Indesign and MailChimp an asset
• Knowledge of supporting backend online fundraising or like software an asset
• Strong customer service skills and solid understanding of donor-centricity
• Superior organizational and time management skills; works well under tight deadlines; strong attention to detail
• Project management experience, an asset
• Critical thinking and analytics skills essential
• Able to work in a team or independently and can demonstrate ability to exercise sound judgment
• Able to work in an open-space, team environment
• Must possess a solid understanding of privacy and confidentiality
• Able to work a flexible schedule which may include some evening and weekend work

Benefits & Compensation

Our client offers a competitive benefits package including generous paid time off, paid sick days, paid health and dental benefits, and RRSP matching.

This is a full-time position, 35 hours per week. Salary is commensurate with experience. This position will work on-site out of the office located in Vancouver, BC.

Vaccination Policy
Our client requires that all employees and volunteers are fully vaccinated against COVID-19.  Anyone hired after January 1, 2022, will be required to show evidence that they have received at least one dose of the vaccine prior to employment, and we will require that they be fully vaccinated within 30 days of their start date. 

Start Date

February 2022

To Apply

If you are qualified and interested in this opportunity, please forward a cover letter and resume quoting “Development Officer” to Lee-Anne Vandenberg, Senior Associate at lvandenberg@pesceassociates.com or click "Apply" button by Febnruary 8, 2022. Applications will be considered on a rolling basis.

We are happy to provide accommodations for those who require them - please contact us. 

We thank all applicants, but please note that only qualified candidates considered for an interview will be contacted.